Contact Us

Thank you for visiting Lenifica. We are committed to providing attentive customer service that reflects the creativity, quality, and distinctive character of our decorative charms and hanging accessories. Whether you have questions about the nature-inspired designs in our Nature Friends collection, wish to learn more about the meaningful pieces in our Lucky Item selection, or are exploring the botanical elegance of our Botanical Daily collection, our customer support team is here to provide helpful information and assistance.

For inquiries regarding product details, order status, shipping and delivery, returns, or potential business collaborations, please reach out to us through the official contact channels listed below.

Email Support

  • Official Customer Support Email: support@lenifica.com

  • Response Time: We aim to review and respond to all customer inquiries within 1–2 business days (24–48 business hours). To help us assist you more efficiently with order-related questions, please include your order number in the email subject line and provide a brief description of your inquiry.

Telephone Support

  • Customer Service Phone: +1 303-589-6024

  • Business Hours: Monday through Friday, 9:00 AM to 6:00 PM (EST).

  • Please Note: Standard calling rates or additional charges from your telephone service provider may apply. For inquiries requiring order documentation or detailed product information, we recommend contacting us by email.

Corporate Information

  • Brand Name: Lenifica

  • Legal Business Entity: Kelvera LLC

  • Registered Business Address: 15 N Ocean Dr, Key Largo, FL 33037, United States

  • Customer Support Email: support@lenifica.com

  • Contact Phone: +1 303-589-6024

Our Commitment to You

At Lenifica, we believe that clear communication and dependable customer support are essential to a positive shopping experience. We strive to provide accurate product information, transparent store policies, and timely assistance throughout your shopping journey.

Your questions, suggestions, and feedback are important to us. We continuously work to improve our products and services to better meet our customers' needs and expectations.

Thank you for choosing Lenifica. We appreciate your trust and look forward to helping you discover decorative pieces that bring personality, natural inspiration, and meaningful details to your everyday life.